Author: charity prado

Employer of Record (EoR) is becoming an increasingly popular option for organisations seeking compliant employment and administration of workers – particularly overseas. Companies are recognising the benefits of EoR more than ever in the current pandemic situation. EoR’s emphasis on cost-saving, efficiency and localised support of workers when you cannot be there yourself has been a boon to many organisations in these challenging times. As an employment model still relatively in its infancy, naturally there are myths and misconceptions around EoR that can make companies hesitate. We put our heads together and considered some of the misinterpretations of the EoR…

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In recent years, people have increased their awareness of environmental protection. One task is to build a paperless world. With “green” certifications to reduce paper costs, e-readers have recently become very popular. With the boom of e-readers like Amazon Kindle, Nook, Sony Reader, Iriver, etc., the number of PDF files will increase tremendously. Now Amazon has announced an update to its latest generation ebook reader Kindle. Kindle will support PDF files natively. This means that the PDF format is becoming more important in our daily lives. All we need is a free Adobe Reader, we can read the PDF without…

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Most modern call centers are now using VoIP infrastructure, which means VoIP call quality plays a major role in creating a great customer experience. There’s nothing more frustrating for customers than not receiving help or clarification due to poor call quality or technical problems. To ensure a great customer experience, it’s vital to monitor the quality of your calls and take steps to ensure clarity, prevent latency, and keep other problems related to call quality in check. By learning more about your VoIP infrastructure and how it works with cloud-based VoIP call center software, you can more easily troubleshoot the most common VoIP phone system problems. The Importance of…

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